FAQs Page

General Questions

Have inquiries? We’ve got answers! Whether you’re seeking product information, assistance with orders, or guidance on our offerings, we’re here to help. Reach out to our knowledgeable team for any questions you may have. Your satisfaction is our priority!

Explore our extensive collection of smoking essentials, from CBD products to vape accessories, Delta 8 items, glassware, vaporizers, hookahs, and premium tobacco. Each category features top-notch selections, perfect for seasoned enthusiasts and beginners alike.

At present, visit our Cheektowaga, NY store for purchases. Enjoy tailored assistance and expert guidance to discover your ideal product. Online shopping will be accessible in the near future.

Indeed, every CBD item we offer undergoes thorough third-party testing for purity, potency, and safety. Our dedication lies in delivering solely premium-grade CBD products to our valued clientele.

Yes, all our CBD products undergo rigorous third-party testing to ensure purity, potency, and safety. We are committed to providing only the highest quality CBD products to our customers.
 
Choosing the right vaporizer depends on your specific needs and preferences. Consider whether you prefer dry herbs or concentrates, your desired portability, battery life, and budget. Our knowledgeable staff can help guide you through our selection to find the perfect match.
 
Yes, we offer various promotions and discounts throughout the year. We also have a loyalty program for our regular customers that provides additional savings and benefits. Be sure to ask our staff about how to sign up during your visit!
 
When choosing a hookah, consider the size, material, and type of hookah you want. Think about whether you’ll be using it primarily alone or socially. Our staff can assist you with all the details and help you make the best choice based on your needs.
 
We accept returns of unopened products within 14 days of purchase. If you have any issues with your product or are not satisfied, please visit us in-store for assistance.
 
You can reach us at our store phone number +1 (716) 391-1007, or visit us at our location in Cheektowaga, NY. Our staff are always ready to help with any questions or concerns you might have.